All enterprises clearly focus on the core business. Hence, the professional management of the IT infrastructure is often not one of the first priorities, the operational level is merely mantained. However, the IT does not run by itself, even if it is well implemented.
As full service provider we offer the monitoring and management of the systems, ensuring any problems are detected and eliminated immediately.
We're just a phone call away.
Using remote maintenance, we can eliminate the small and larger problems promptly. More extensive work, such as monthly updates or re-configurations, are carried out on site in planned maintenance windows.
If you run your own internal support, we will be happy to help out when bottlenecks occur. E.g. if your staff is on on vacation, sick leave or larger rollouts and re-configurations are scheduled.
Missing SLA's, lack of cost transparency, reactive instead of proactive action and overburdened staff in the IT department? We can help you out to overcome these challenges.
Management and implementation of projects, help desk, backup support, installation, on-site and remote support.
We are your SPOC (Single Point of Contact)